Summary: Zoho is a CRM software platform with outstanding features such as artificial intelligence, single-click dialing, customer portals and collaboration tools. We named it the best overall CRM for small businesses.
Pricing: Zoho’s prices and subscriptions are as follows, with features increasing by tier:
- HubSpot CRM
Summary: HubSpot is free, if you use it to store fewer than 1 million contacts. Its standout features include quick setup, click-to-call, a user-friendly interface, call recording, and numerous field-leading educational tools and add-on hubs.
Pricing: HubSpot CRM itself is free, but the marketing, CMS, sales and service add-on hubs cost extra. Costs for these add-ons range from $40 to $3,200 per month.
Best team communication and collaboration apps
Summary: Slack is a team instant messaging tool great for one-on-one chats, group chats and whole-team chats consistently devoted to predetermined topics. It also includes file storage and video chat tools.
Pricing: Slack is free for an unlimited number of users, though it does have a paid version. For $8 per month, you get add-ons, including but not limited to an unlimited searchable message history, screen sharing and extensive integrations.
- Microsoft Teams
Summary: Microsoft Teams is a video conferencing and team messaging app with screen sharing, file sharing, shared workflows and more. It comes with all Microsoft 365 plans.
Pricing: Since Microsoft Teams is part of the Microsoft 365 suite, it’s free for Microsoft 365 users.
Best task and project management apps
Summary: Basecamp is a project management tool that you can use to send notifications, create message boards, store files and do plenty more. We’ve outlined Basecamp’s extensive features in our Basecamp review.
Pricing: Basecamp has a free and a paid tier:
Basecamp Personal is free for up to 20 users and 1GB of storage.
Basecamp Business costs $99 a month. It supports unlimited users and comes with 500GB of storage.
Summary: Trello is a project management app with extensive customization features. Its features include but aren’t limited to comments and activity, task and user labels, integrations, and visual tracking.
Pricing: Trello has three pricing tiers:
Free: With this option, you get 10 boards per team and 10MB of storage
Business Class: For $9.99 per user per month, you get unlimited boards per team and 250MB of storage
Enterprise: You’ll need to contact Trello for pricing, but the Enterprise plan features include unlimited boards per team, 250 MB of storage, and additional features not available in Business Class
Best note-taking apps
Summary: Evernote is a note-taking and note-creation app that allows for syncing between devices, annotations, presentation mode, and more. Higher-level Evernote tiers include collaboration features.
Pricing: Evernote has three pricing tiers:
Premium: $7.99/month or $69.99/year
Business: $14.99 per user per month for at least two users
- Notes Plus
Summary: Notes Plus’ handwriting recognition app comes with features such as palm rejection, shape recognition and text exporting. You can also set the color and style of your handwriting, so your text appears more familiar to you.
Pricing: Notes Plus costs $9.99 and is a one-time purchase rather than a subscription.